Aged Care

Home Care Packages: Level 1 (HCP Level 1)

Home Care Packages are in-home care services that are funded (either in part or in full) by the Australian Government.Level 1 Home Care Packages (HCP Level 1) are designed to support people who have basic level care needs. Basic level care needs can include basic everyday tasks including:

  • Personal care
  • Domestic assistance
  • Social support
  • Meal preparation
  • Shopping
  • Transport
Home Care Packages: Level 2 (HCP Level 2)

Home Care Packages are home care & home help services that are funded (either in part or in full) by the Australian Government. Level 2 Home Care Packages (sometimes seen abbreviated as HCP Level 2 or HCP2) are aimed at supporting people who have low level care needs. If you or a loved one has low level care needs, you may be eligible to receive assistance with:

  • Personal care
  • Domestic assistance
  • Social support
  • Meal preparation
  • Shopping
  • Transport
  • Basic home & garden maintenance
  • Some nursing care
Home Care Packages: Level 3 (HCP Level 3)

Home Care Packages are in-home care & home care services that are funded (either in part or in full) by the Australian Government. Level 3 Home Care Packages (HCP Level 3 or HCP3) are designed to support people who have intermediate level care needs. If you or a loved one has intermediate level care needs, you may be eligible to receive assistance with:

  • Personal care
  • Domestic assistance
  • Social support
  • Meal preparation
  • Shopping
  • Transport
  • Medication management
  • Support with changes to memory and/or behaviour
  • Some nursing support
Home Care Packages: Level 4 (HCP Level 4)

Home Care Packages are home help & home care services that are funded (either in part or in full) by the Australian Government. Level 4 Home Care Packages (HCP Level 4 or HCP4) are intended to support people who have high level care needs. If you or a loved one has high level or complex care needs, you may be eligible to receive assistance with:

  • Personal care (showering/dressing etc)
  • Domestic assistance (laundry/cleaning etc)
  • Assistance with aids and appliance
  • Social Support
  • Meal preparation
  • Shopping
  • Transport
  • Medication management
  • Allied health support
  • Support with changes to memory and/or behaviour
Types of Services